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Over the previous couple decades, Komatsu has evolved to become a global giant thanks to their strength and expertise within the diverse fields of logistics, excavating, construction and mining. With modern designs and technological superiority, they continue to be at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Using their advanced production features and contemporary design techniques, Komatsu has become recognized to build the kind of durable and dependable lift truck that clients across the world have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was created to satisfy the increasing need for its goods in the North American market. To better expenditures and efficiencies, a state-of-the-art plant was developed in Covington, Georgia in 1990, to unite all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to satisfy the requirements and demands of their clients globally while remaining a primary maker and dealer of progressive lift trucks and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s satisfied clients along with their North American clients.
After many years of establishing and retaining quality customer service relationships with clients, Komatsu Forklift understands that satisfying the requirements of the customer is vital. Komatsu begins all original projects and product developments with the customer's input. By welcoming participation and criticism, they are able to determine customer needs and expectations then cultivate innovative designs and then manufacture to exceed Komatsu Engineering Standards. Assuring customers that quality is planned from the beginning and sustained throughout the production, service and sales processes, allows Komatsu to end up with a first-class product from start to finish.
Komatsu engineers are specialized experts in designing forklifts, construction equipment and heavy duty equipment. Their design ingenuity and competence assures that every new piece of equipment will hold up in the toughest environments and be able to withstand the roughest applications. Adherence to stringent engineering standards enables Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and stringent internal quality standards all factor in to high-class lift truck products. Komatsu Engineering Standards translate the contemporary and innovative expertise used in advanced mining and construction equipment into world class equipment.
The modern and well-organized manufacturing facility in Covington, Georgia is a full service facility. This state-of-the-art facility starts the manufacturing process with raw steel which is then welded, designed and prepared. Once assembled and painted the lift trucks are ready to leave the plant and enter the market. Maintaining quality control throughout the duration of the production process, assures customers that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as valuable as the individuals who support it and sell it, their dealers make all the difference. Komatsu Forklift boasts an first-rate network of company dealers and independent sellers who are working hard to outshine expectations. Specialized in all elements from sales, service or operating instruction, or aftermarket support, their diverse association of knowledgeable and capable professionals are available. Komatsu Forklift Supplier locations across the country have a Komatsu OEM components on-hand to offer the essential service needed to keep customers’ operations running effortlessly. Computerized, real-time access with next day transport from their highly automated circulation hub is another option. The internet based K-Link system assists sellers with on-line components management, service and acquisition for all major forklift models.
At Komatsu Forklift U.S.A., Inc. they know how to serve Nationwide Accounts. Many world-class firms depend on Komatsu lift trucks in their daily operations. National account customers benefit from a unique relationship with Komatsu that permits them to modify cost-efficient programs so as to raise the customer’s efficiency and profits. Komatsu countrywide account consumers have access to on-line components and service support system and a wide-ranging fleet administration program, providing the ability for Komatsu to be their total solution for any forklift concerns.
The efficient and dependable staff members at Komatsu Forklift U.S.A., are committed to offering exceptional customer support even if it arrives in the form of education, product sales, aftermarket support, and longterm maintenance. They want to ensure that the customer support offered will help their customers meet or exceed their business goals while establishing strong working relationships in the process. Komatsu strives to be familiar with each of their customers’ distinctive methods of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
